Start with the merchant problem
Explain the checkout or operational problem before describing a button, field, or implementation.
Help shape the next NovaPay improvements
Describe the merchant problem, the checkout behavior you need, and the result you expect.
Write a useful request
Show the expected workflow
Describe who configures the feature, which conditions matter, and what the customer should see.
Include a success example
Add a sample cart or checkout result that makes the desired behavior easy to validate.
Submit an idea
What to include
- The merchant workflow or checkout problem.
- The rule action or condition involved.
- An example cart or checkout result.
- Why the change would improve operations.
What happens after submission?
Requests are reviewed for merchant impact, checkout safety, Shopify platform support, and fit with NovaPay’s rule workflow. The team may reply for examples or clarification.